Coffee Machine Engineer / Technician

We’re looking for someone with a passion for coffee and an interest in technical work. Whether you already have experience with bean-to-cup coffee machines or are eager to learn, this role offers a fantastic opportunity to develop your skills in a growing industry. You’ll work closely with our technical team and occasionally support our hygiene team, making this a varied and hands-on position suited to someone who enjoys being out on the road, meeting people, and solving problems. Key Responsibilities • Attend customer sites across London to carry out servicing, repairs, and preventative maintenance • Diagnose and resolve electrical, mechanical, and performance issues efficiently • Install and commission commercial bean-to-cup coffee machines and tap systems • Calibrate equipment to ensure optimal coffee quality and performance • Deliver London’s premium service standards, including rapid response times • Build strong, professional relationships with customers on-site • Represent the business with professionalism, technical expertise, and excellent customer service • Accurately record service visits, parts used, and work completed Skills & Experience • Experience with bean-to-cup coffee machines (desirable but not essential) • Experience installing or servicing commercial equipment (preferred) • Strong customer service and communication skills • A hands-on, problem-solving mindset • Passion for coffee and delivering high-quality service • Eagerness to learn and develop technical skills What We Offer • £32,000 – £55,000 salary (depending on experience) • Travel expenses covered (Zones 1–5 London) • Monday to Friday, 8:00am – 4:00pm (no weekends) • Private healthcare • Discretionary annual bonus • 25 days holiday + bank holidays • Pension contribution • Ongoing training and development • Clear opportunities for progression within a growing company