Senior Client Manager

Senior Client Manager – Events / Crewing London OR Liverpool (Hybrid)  £30,000 – £35,000 09:00 - 17:00 Monday – Friday The Role This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention. Duties Managing existing client accounts Handling inbound enquiries (email & phone) Attending site visits and client meetings Preparing quotes and proposals Taking detailed client briefs and passing to crewing teams Following up to gather feedback on projects ensuring smooth delivery Managing issues (e.g. staffing challenges, last-minute changes) Keeping internal systems updated Skills / Experience MUST have experience working within the events industry. A background in customer service, administration, account management or event crewing would be beneficial. Confident communicator (phone, email, face-to-face) Organised with good administration skills Located within a commutable distance of East London or Liverpool Full UK driving licence (Preferred) Package Basic salary: £30,000 – £35,000 Annual Bonus 20 days holiday + bank holidays (rises up to 25 days with service) Pension Hybrid working How to apply Submit your application or contact Jake Voisey on the details provided SER-IN