About the role
Murphy is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland, Canada and America, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; energy and water. 
Headquartered in London, Murphy has a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities.
Murphy employs around 4,000 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’ - directly delivering the people, plant and expertise needed to make projects a success. Visit (url removed) or follow us on LinkedIn, Facebook, Instagram and X:
#MoretoMurphy
The Finance Systems Analyst reports to the Senior Finance Systems Lead and is responsible for supporting, maintaining and improving Murphy's Finance Systems landscape, with a primary focus on Microsoft Dynamics 365 Finance & Operations and associated finance applications.
Working closely with key stakeholders across Finance, Procurement, Commercial and Operations, the role will support the delivery of operational support, continuous improvement initiatives, testing activities and system enhancements. The role will act as the day-to-day liaison between business users, support partners and vendors, ensuring Finance Systems remain operationally stable, effective and aligned to business requirements.
The role combines application support capability with business process understanding, strong stakeholder engagement skills and a working knowledge of finance processes and controls.
A day in the life of a murphy Finance Systems Analyst
Engage with business stakeholders to gain an understanding of relevant Finance, Procurement and Commercial business processes and identify opportunities for improvement.
Act as a primary point of contact for Finance Systems projects and as an escalation point for requests, queries and incidents.
Investigate, analyse and resolve system issues, working closely with internal stakeholders and third-party support partners.
Monitor, track and manage support tickets through to successful resolution.
Support business users in the effective and efficient use of Finance Systems.
Capture and document business requirements for system enhancements and process improvements.
Translate business requirements into functional specifications for delivery by internal teams and external partners.
Support the design, testing and deployment of system fixes, improvements and upgrades.
Develop and execute test plans, test scripts and validation activities for system changes.
Coordinate and support User Acceptance Testing activities with business stakeholders.
Assist with the planning and execution of Microsoft and partner-led system releases.
Support system configuration activities where appropriate and within agreed governance processes.
Produce and maintain system documentation, process maps, knowledge articles and user guides.
Support Finance reporting requirements and assist with the investigation and resolution of data quality issues.
Work with external support partners and vendors to ensure effective service delivery and timely issue resolution.
Monitor recurring incidents and identify opportunities for process, system or training improvements.
Support audit and compliance activities relating to Finance Systems.
Ensure appropriate documentation and support materials are maintained in line with Murphy standards and best practices.
Assist in the implementation of information security and data protection controls within the Finance Systems landscape.
Follow ITIL-based support and change management processes to ensure effective and efficient service delivery.
Support major incident activities as required and provide updates to stakeholders.
Undertake work as directed by the Senior Finance Systems Lead and Head of Business Systems.
Still interested does this sound like you?
Experience working with enterprise Finance or ERP systems, in particular Dynamics 365
Demonstrable experience working with business stakeholders to understand requirements and provide effective solutions.
Good understanding of finance processes including General Ledger, Accounts Payable, Accounts Receivable and Project Accounting.
Experience gathering and documenting business requirements along with experience managing incidents, service requests and system enhancements.
Must have working experience of Application Management (Enterprise scale D365 Solution) experience including supplier management
Management understanding of D365 Finance & Operations, its implementation, configuration and usage.
Experience gathering and documenting business requirements along with experience managing incidents, service requests and system enhancements.
Supplier and team management, specifically managing off-shore teams
Experience of supporting Financial Transactional Processing and reporting functions with good process knowledge
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