Telephone Reception Administrator

Receptionist (Job Share) Location: This post is based at Link’s Falkirk office. Term: Permanent Hours of Work: 22.5 hours per week, Monday to Friday, 12.30pm to 5.00pm. As this is a Job Share post, both post-holders will be required to cover Full-Time hours (37.5 hours per week 8.30am-5pm) during periods of annual leave. Link is looking for a Receptionist to provide reception services to Link’s Falkirk office which involves maintaining the security and professional appearance of the reception area, welcoming and managing visitors, and ensuring all sign-in procedures are followed in line with security and safety requirements for visitors and staff. The role also includes providing administrative services to the Core Team and the Link Group Housing Services as well as administering the Signing In App, ensuring updates are carried out when required and phones are kept charged. You will have knowledge and commitment to good customer care and equal opportunities and proven experience of working in a reception or front-line role. Proven experience of establishing and maintaining administrative systems, both manual and computer based is required for this position. This role requires extensive experience of using Microsoft Word and Excel at a basic level as well as experience of using Microsoft Outlook at an intermediate level including diary management. In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities. Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme ~35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year ~ Opportunity to buy and sell holiday days ~ Enhanced company sick and family friendly pay ~ Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership ~ Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options ~ Access to a Salary Exchange car leasing scheme, subject to the terms of the scheme ~ Life assurance scheme providing death in service benefits ~ Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services ~ Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being ~ Access to purchase annual corporate clothing vouchers ~ Cycle to work scheme ~ Access to discounts on mobile airtime plans and much more! Closing Date:  Midnight on Sunday 17 May 2026. Interview Date: Interviews are being held on Tuesday 26 May 2026 at Link’s Falkirk Office. Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. AI can be helpful with structuring answers in an application, however if overly relied on, it can risk an application appearing generic and less relevant to the role, which reduces the likelihood of being shortlisted. As a large employer, we advertise jobs regularly on our own website and social media channels alongside other third-party websites. Help accessing the job information  Require any adjustments to the application process to support any disabilities or different needs you may have  We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our offices are fully accessible to wheelchair users and, as a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria.