Customer Service Administrator

Customer Service Assistant – Join a Friendly Team in Morley! 🎧💬 📍 Location: Morley, LS27 💷 Pay: £12.75 per hour ⏰ Hours: Monday to Friday, 9am – 5pm 📜 Contract: Temporary (with potential to go permanent!) Are you a problem-solver with a knack for delivering top-notch customer service? Do you thrive in a fast-paced, friendly environment? If so, we’ve got just the role for you! A leading manufacturer in Morley is on the hunt for a Customer Service Assistant to step in for holiday and maternity cover. This is a fantastic opportunity to get your foot in the door with a business that values teamwork and efficiency. 🔥 What You’ll Be Doing: 📧 60% inbox-based – Responding to customer queries via a bespoke email system 📞 40% phone-based – Speaking with businesses and end customers to resolve issues 🔎 Investigating and resolving delivery mishaps (wrong items, missing parts, etc.) 🤝 Working closely with a tight-knit team of five in a friendly open-plan office ✅ What You Need to Succeed: ✅ Exceptional communication skills – both written and verbal ✅ A professional & friendly phone manner – you’ll be a key contact for customers ✅ Attention to detail – accuracy is key when handling customer queries ✅ A proactive, problem-solving mindset – finding solutions is what you do best! 🎁 Why You’ll Love It Here: ✔️ Supportive, welcoming team ✔️ Office-based role in a great location ✔️ Potential for a permanent position Don’t let this opportunity slip away! Apply now to be part of this fantastic team. We’re shortlisting immediately, so don’t wait! 📞 Call us on (phone number removed) or check out our website for more details for more details