Receptionist

Job Title: Receptionist Industry: Construction Location: Luton Reports To: Office Manager / Operations Manager Job Purpose The Receptionist serves as the first point of contact for clients, suppliers, and visitors, ensuring a professional and efficient front-of-house operation. Within a construction environment, this role also supports administrative functions and helps coordinate communication across site teams and the office. Key Responsibilities * Greet and welcome visitors, clients, and contractors in a professional manner * Answer, screen, and direct incoming phone calls and emails * Manage incoming and outgoing post, deliveries, and courier services * Maintain a tidy and organised reception and office area * Schedule meetings, appointments, and manage meeting room bookings * Provide administrative support to project managers and office staff * Assist with document control (e.g., filing permits, drawings, health & safety documents) * Maintain records of site visitors and ensure compliance with sign-in procedures * Order and manage office supplies and PPE stock as required * Support onboarding of new staff and contractors (e.g., issuing passes, basic inductions) Key Skills & Experience * Previous experience in a receptionist or administrative role (construction industry preferred) * Strong communication and interpersonal skills * Professional and approachable manner * Good organisational and multitasking abilities * Proficiency in Microsoft Office (Word, Excel, Outlook) * Ability to handle confidential information with discretion * Familiarity with construction terminology or document control systems is an advantage Personal Attributes * Reliable and punctual * Proactive and able to work independently * Calm under pressure in a busy environment * Strong attention to detail * Team-oriented with a flexible attitude Working Conditions * Office-based within a construction company environment * May involve interaction with site teams, contractors, and external stakeholders