Hygiene and Technical Supervisor

Head of Technical – General Merchandise A leading General Merchandise retailer is seeking an exceptional Head of Technical to lead and shape its technical function. With a strong reputation for innovation and quality, the business is looking for an individual who can drive technical excellence, build a high-performing team, and ensure products consistently exceed customer expectations. Leading, coaching and developing a high-performing Technical team Driving technical excellence across product quality, safety and compliance Ensuring all products meet regulatory, ethical and quality standards Identifying opportunities to improve product performance, customer satisfaction and operational efficiency We are looking for a commercially minded technical leader who combines strong product expertise with excellent stakeholder management skills. Significant General Merchandise (DIY, Leisure, Toys, Electrical, Home) technical experience gained within retail, manufacturing or sourcing environments Strong knowledge of product compliance, safety, quality assurance and ethical standards Highly competitive salary and benefits package Hybrid working model Significant career development and leadership exposure