User Researcher

User Researcher – Public Sector Transformation

Contract | £590 per day (Inside IR35)

Remote-first

Our client, a major consultancy delivering digital transformation programmes across central government, is seeking an experienced SC Cleared User Researcher to support a large-scale service redesign initiative.

What you’ll bring:

• Proven track record delivering user research within government or GDS-aligned environments.
• Experience leading or mentoring multidisciplinary UCD teams.
• Strong understanding of Agile delivery and user-centred design principles.
• Skilled in planning, executing, and analysing user research to inform service and interaction design.
• Ability to map complex user journeys, uncover insights, and shape solutions through collaboration with stakeholders.
• Confident in presenting evidence and facilitating workshops to embed user insight into delivery.

Role details:

• £590 per day (Inside IR35)
• Active SC Clearance required
• Immediate start
• Remote-first (occasional travel may be required)

If you’re a hands-on researcher with a passion for improving public services through evidence-based design, this is an excellent opportunity to make an impact on a high-profile government programme.