Business Travel Consultant

Business Travel Consultant

This exceptional travel company have an opportunity for an experienced Business Travel Consultant join them to work on one of their key prestigious accounts. In this role you will be using your travel & flights expertise and exquisite customer service to respond to client enquiries to book a variety of travel arrangements, with a focus on flights. This is an amazing opportunity to join this fast paced and innovative travel company with a competitive salary. Hybrid working available, circa 3 days in the office.

Business Travel Consultant - Role & Responsibilities:

• Build and maintain excellent relationships with both clients and suppliers - providing a bespoke tailor-made, efficient end to end service.
• Liaise with clients to provide flight costs & information
• Make reservations using the GDS ensuring all information is accurate and all additional seating / baggage etc requirements have been made.
• Apply appropriate fares and issue tickets and documents with the specified time frame including re-issuing and refunding where appropriate.
• Ensure concise and accurate pricing using fare sheets.
• Dealing with customer questions and issues arising, ensuring a timely response and satisfactory outcome.
• Ensuring timely issuing of invoices and responses to accounts team for ticketing / ADMS & inv...