Account Executive

Account Executive – Technology Services
Account Management | Customer Success | Renewals | Upselling & Cross-Selling

An established and growing technology services organisation is looking for an Account Executive to join its commercial team, taking responsibility for a portfolio of existing customers within the insurance & financial sectors.

This is an excellent opportunity for someone who enjoys building long-term customer relationships while also having the commercial drive to grow accounts through renewals, upselling and cross-selling.

You will act as a key point of contact for customers, developing a strong understanding of their businesses and identifying where additional technology products and services can add value.

Core responsibilites:

• Managing and developing a portfolio of existing customer accounts
• Building strong relationships with key stakeholders, including IT Managers, CIOs and senior decision-makers
• Driving customer retention and long-term account growth
• Identifying opportunities to upsell and cross-sell additional products and services
• Managing contract renewals and supporting commercial negotiations
• Holding regular customer meetings and providing clear updates around services, deliverables and actions
• Proactively identifying and resolving cus...