Bookings Administrator

Bookings Administrator – Banstead, Surrey

Location: Banstead, Surrey

Job Type: Full-time, Permanent (reduced hours will be considered for the right candidate)

Salary: £26,437 per annum (pro rata for reduced hours)

We are looking for an organised and reliable Bookings Administrator to join our busy electrical services team. This is a great opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment.

We understand that flexibility can be important. While this is primarily a full-time position, we are happy to consider reduced or school-friendly hours for the right candidate.

Key Responsibilities:

* Scheduling engineers for planned and reactive works

* Managing engineers' diaries and appointments

* Liaising with customers, engineers, and suppliers

* Updating job management systems and maintaining accurate records

* Handling incoming calls and emails

* Supporting the operations team with day-to-day administration

What We're Looking For:

* Strong organisational and communication skills

* Good IT skills, including Microsoft Office

* Previous administration or customer service experience is desirable but not essential

* Positive attitude with a willingness to learn

What We Offer:

* Salary of £26,437 per annum (pro rata for reduced hours)

* Full training provided

* Career development opportunities

* Friendly and supportive team environment

* Flexible working options for the right candidate

* 23 days' annual leave plus bank holidays (pro rata for reduced hours)

* Company pension