Business Systems Coordinator

Business Systems Coordinator £30,000-£35,000 plus achievable bonus. Benefits: Progression opportunities, 25 days annual leave plus Bank Holidays, bonus scheme, birthday day off, loyalty rewards, refer‑a‑friend scheme, workplace pension, paid DBS, and a healthy work‑life balance. Job Type: Full-time, Permanent Location: Codsall, Wolverhampton with essential travel across our branch network (UK driving licence and own vehicle essential) The Role Due to an exciting period of growth and investment, Apollo Home Healthcare is looking to increase our team by recruiting a Business Systems Coordinator to support our ongoing digital transformation. You will support system implementation, training, user support and the adoption of AI and automation across the business. Working with our Systems Lead, you will coordinate rollouts, deliver training, maintain platforms, and drive continuous improvement. Key Responsibilities: * Support system implementation, upgrades, and rollouts. * Coordinate projects, implementation plans and UAT. * Provide first-line system support and liaise with suppliers. * Deliver user training; write SOPs and user guides. * Support rollout of digital care records. * Monitor data quality and system usage. * Identify process improvement, automation, and AI opportunities. * Research emerging digital technologies and AI tools. * Maintain project documentation and trackers. Essential Skills and Experience: * Experience using/supporting business systems in a fast-paced environment. * Excellent Microsoft 365 skills * Strong organisation, planning, and communication skills * Experience training or coaching system users. * Strong troubleshooting skills and ability to multitask. * High attention to detail and data quality focus * Full UK driving licence and own vehicle. * Flexible to travel across our branch network. Desirable skills and experience: * Project or systems implementation coordination experience * Healthcare or regulated sector background * Experience with AI tools (Microsoft Copilot, ChatGPT, Claude) * Interest in digital transformation and automation Benefits: * £30,000 to £35,000 salary plus achievable annual bonus scheme * Permanent, full-time position * Career development within a growing digital transformation function * Varied, hands-on role spanning systems, training, projects, and AI innovation. Apply Now Click Apply now to be considered for our Business Systems Coordinator role