Telesales Lead

We’re looking for a Telesales Lead to take charge of our outbound telesales team and drive SME customer growth. You’ll lead from the front—boosting acquisition, improving retention, and delivering targeted, insight‑led campaigns that hit ambitious revenue goals.

You’ll need:

• Proven success leading outbound sales or retention teams
• A strong track record of hitting targets
• Excellent coaching, communication, and analytical skills
• Confidence using CRM tools and customer insights to drive performance
• A pro‑active, resilient and commercially minded approach

We offer:

• Up to £40,000 DOE + 20% bonus
• 31 days holiday + 6 bank holidays
• Pension, free gym, subsidised restaurant
• Edinburgh Park office, Monday–Friday
• Employee discounts and career progression opportunities

Join one of the UK’s largest water retailers and help shape the future of our SME sales strategy.

A Disability Confident Committed Employer

If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.