Customer Product Manager

Customer Service/Product Manager: Are you experienced with taking a product market and managing the documentation associated with manufacturing, are you confident to deliver a high standard of customer service and work to industry standards? If so, this could be the perfect career opportunity for you. What’s on offer. * An innovative manufacturer, which is showing significant growth. * Lots of further development opportunities * Great company culture * £35 k Neg DOE * Early finish on Fridays! The Job * Develop and maintain expertise in the product range of the company. * Manage documentation for planning and consult with technical and sales team the assist in bringing the product to a wider audience. * Ensure compliance and that all necessary documentation is present and up to-date. * Maintain internal systems and CRM systems. * Provide initiative-taking and timely response to external and internal customers. * Maintain customer database and assist in organising mailshots and new products launches. * Train staff on new products and update to enable them to deliver a high level of customer service. About you * Proven experience of supporting the delivery of a product to market. * Background in customer service and product management * experience within the construction industry would be an advantage * Excellent written and communication skills, with good presentation skills * Ability to manage multi projects and meet short- and long-term deadlines. * Background in customer service roles involving product management. * Proficiency in incorporating new and existing tools such as Hubspot or other CRM's * Experience within a manufacturing environment would be a distinct advantage. If you are looking for a new role collaborating with a wonderful team of people, please apply with your CV to Janette Bolton, or feel free to contact me direct to discuss the role further