Repairs administrator

Join a well-established housing organisation in a role that makes a real difference to residents’ lives. This temporary, full-time Repairs Administrator position offers the chance to support housing teams by providing essential administrative and customer service support. The role is office-based in Oldbury, with immediate starts available. As a Repairs Administrator, you’ll ensure day-to-day processes run smoothly, resident records are accurate, and enquiries are handled efficiently. This is a rewarding opportunity for someone who values organisation, attention to detail, and helping people access safe, secure housing. We are looking for a Repairs Administrator with experience in housing/repairs administration, customer service, or office support, ideally within housing, social care, or community services. In this role, you will be responsible for coordinating appointments, processing applications, and supporting tenancy management. As a Repairs Administrator, you will be: Maintaining accurate resident records and processing housing applications Responding to resident, colleague, and stakeholder enquiries Coordinating appointments, meetings, and correspondence Assisting with tenancy changes, repair requests, and general housing administration Supporting compliance with organisational policies, GDPR, and safeguarding Helping prepare reports and monitor data as requiredWe’d love to speak to a Repairs Administrator who has: Experience in housing administration, customer service, or support work Strong organisational skills and attention to detail Excellent written and verbal communication skills Good IT skills, including Microsoft Office and data management systems A person-centred approach and commitment to providing excellent serviceKey requirements for this Repairs Administrator role: An in-date DBS certificate issued within the last 3 months (essential) Ability to prioritise and manage multiple tasks Understanding of housing legislation, tenancy management, or relevant policies (essential)The role offers the following benefits: Office-based role in Oldbury Competitive pay rate Generous annual leave (pro-rated if applicable) A meaningful role supporting residents and communitiesTravel & Location This role is based in Oldbury, working across local housing services. Oldbury benefits from good transport links, with easy access to major roads and public transport, including bus routes connecting surrounding areas. There is also convenient parking available for staff commuting by car. If this Repairs Administrator opportunity sounds like your next step, apply now or email Olivia at (url removed)