Payroll Manager

Payroll Manager

Salary: £41,000–£54,000

Location: Liverpool (Hybrid – 2-3 days in the office)

Contract: Full-Time, Permanent

The Opportunity

An exciting opportunity has arisen for an experienced Payroll Manager to lead a successful payroll team within a growing professional services environment. This is a leadership role where you'll oversee a team of Payroll Team Leaders, Seniors and Payroll Executives, taking responsibility for the delivery, profitability and performance of a diverse client portfolio.

Working closely with senior leadership, you'll play a key role in driving operational excellence, developing people, improving processes and ensuring clients receive a consistently high-quality payroll service.

Key Responsibilities

• Lead, coach and develop a payroll team, creating a positive, high-performing and collaborative culture.
• Oversee the accurate and compliant delivery of payroll, HR and pension administration services across a portfolio of clients.
• Act as the senior escalation point for complex payroll, technical and client-related queries.
• Manage team workloads, performance and KPIs to ensure deadlines and service standards are consistently achieved.
• Drive continuous improvement across payroll processes, systems and client service delivery.
• Buil...