M365 Messaging Administrator

M365 Messaging Administrator - Knutsford

Salary upto £60,000 per annum

Hybrid working available

An experienced M365 Messaging Administrator is needed to join a leading organisation in Knutsford. In this role, you will oversee and support critical technology infrastructure, troubleshoot complex technical issues, and help ensure day-to-day operations run smoothly with minimal disruption.

You will also provide advanced technical support to the service management function for designated clients, contribute to improving the support model and overall service offering, and carry out preventative maintenance across hardware and software environments. Using monitoring tools and performance data, you will proactively identify risks, resolve emerging issues, and maintain reliable system performance.

Key skills and responsibilities:

• Strong experience in Entra ID administration and Entra Connect
• Strong expertise in Entra integration and federation
• Strong knowledge of Azure and the Microsoft 365 platform
• Experience in automation, monitoring improvements, capacity management, resiliency, business continuity, front-office support, and stakeholder management
• Ability to identify and address potential service-impacting risks and issues, or escalate them through the appropriate process
• Proactively review support activities and implement automation where appropriate to improve stability and efficiency, while optimising monitoring tools, thresholds, and alerts to ensure issues are identified promptly
• Experience with Copilot, Copilot Studio, and Agents
• Strong knowledge of Exchange Online
• Strong understanding of the Microsoft 365 tenant platform
• Experience with Graph API and API development
• Experience with Entra backup solutions, including Rubrik
• Ability to identify risk mitigation opportunities and develop new policies and procedures to support control and governance objectives
• Take ownership of risk management and strengthen controls within your area of responsibility
• Carry out work that closely aligns with other teams, requiring a clear understanding of how different areas coordinate to support the objectives of the wider organisation

Interested? Please submit your updated CV to Emma Siwicki at Harvey Nash for immediate consideration.