Sales & Renewals Advisor

Customer Sales & Renewals Advisor Location: Manchester Start date - Middle of June Salary - £24,730 OTE £30,000+ Working Hours - Monday to Thursday 9am - 17:30pm and Friday 4pm Finish Holidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other international celebrated holidays Are you a confident communicator with a passion for delivering excellent customer experiences? We're looking for a Sales & Renewals Advisors to join our dynamic team upselling on products and renewals What You'll Do: * Dealing with warm leads - Handle inbound and outbound calls to drive sales and renewals * Query handling in response to customer requests with the support of clear information and providing professional customer service * Meet performance targets across sales, compliance, and customer satisfaction. * Ensure all customer interactions meet regulatory standards including GDPR and Consumer Duty. * Participate in training, team meetings, and continuous development activities. What You'll Bring: * Experience telephone-based customer service or sales experience in a regulated, environment. * FCA Environment experience * Strong verbal communication and listening skills. * Friendly, empathetic, and consultative approach to customer interactions. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age