Customer Service Field Engineer

About Us: Our client is one of the UKs leading Building Management System (BMS) Integrators . Following continued growth and success across a range of sectors, we are looking to expand our team with the addition of a BMS Service Engineer based out of our Leeds office, covering sites across Yorkshire. The Role: As a BMS Service Engineer, you will play a key role in maintaining and improving our clients building systems. You will be responsible for delivering planned maintenance, responding to reactive callouts, and carrying out small works and upgrades to a high standard. Carry out PPM (Planned Preventative Maintenance) visits, including thorough checks of controllers and field devices Produce clear, detailed service reports following each visit Manage and organise your own PPM schedule effectively Identify energy-saving opportunities and communicate these to clients and the office Attend and respond to reactive callouts , ensuring a prompt and professional service Liaise directly with clients on-site, explaining system performance and outcomes in both technical and non-technical terms Carry out small remedial works, including: Controller upgrades Panel modifications Ensure all reports and documentation are completed accurately and submitted on time Work in line with company Health & Safety policies and procedures Requirements: Trend, Tridium, Siemens Ability to work independently xkybehq and manage workload effectively High attention to detail and commitment to quality What We Offer: Competitive salary (dependent on experience) Company car or car allowance Opportunities to work across commercial, education, retail, and healthcare sectors Clear career progression pathways, including: Senior Engineer (mentoring junior engineers) & Small Works / Project Engineer (managing and commissioning projects) A supportive, friendly, and forward-thinking team environment