Band 3 Clerical Officer

Administrative & Clerical Officer Band 3 | Rate of pay £12.75 per hour Ulster Hospital Dundonald We are seeking organised and motivated individuals to provide high-quality administrative support across the Trust. You will play a key role in supporting patient services within a busy healthcare environment. In this role, you will manage your workload, respond to queries, meet deadlines, and use initiative to resolve issues. You may also act as a point of contact for patients, ensuring communication is clear, professional, and empathetic. Key Responsibilities Maintain and update patient information using systems such as Encompass and PAS. Schedule appointments and admissions in line with clinical priorities. Produce reports, correspondence, and administrative documentation. Manage diaries, enquiries, and incoming communication efficiently. Work collaboratively with clinical and administrative teams. Support team activities, training, and service improvements. Prepare reports, including waiting time data, and escalate issues as needed. About You Strong organisational and communication skills. Ability to work independently and within a team. Proficient in IT systems and administrative tasks. Committed to delivering patient-focused services. Join us and help deliver efficient, compassionate care within the NHS. If interested, please send cv Brook Street NMR is acting as an Employment Business in relation to this vacancy