Floor Manager

Neds Club Upstairs is a rooftop space for members with a heated pool, restaurant, two converted domes and two outdoor terraces for eating and drinking. As Floor Manager, catering to our most important customers, our members, you will support your General Manager in the leadership of Neds Club Upstairs, primarily overseeing day-to-day operations and delivering exceptional service and food to our guests.

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

Do you want to join one of the best places to work in hospitality?

Whats the role?
Floor Manager

Where will you be working?
The Ned and Neds Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Neds Club - a private members space, gym and rooftop - alongside a public spa, a full floor of events spaces, ten restaurants and bars and 250 hotel bedrooms.

As a member of the management team, you will:
As part of the restaurant leadership team you will supporting the delivery of all operational, commercial, experiential, and people performance
Youre accountable for ensuring the whole team delivers exceptional service and equally, youll hold them to account for performance as measured on the restaurant balanced scorecard
As an accountable person for health and safety and labour relations, youll ensure that all regulatory compliance is maintained
Support with all people leadership tasks - including team recruitment, development and performance chats, onboarding new starters - this is a great role for an ambitious manager who wants to build their people management skillset

What can The Ned give you?
Salary of up to £43,800 per year, including service charge
Complimentary meals in our friendly team restaurant, Neddys including monthly payday breakfast
Exciting learning and development programmes to help progress your career
Exclusive rates at The Ned for staying and eating for you, your family and friends
Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts
Your birthday off after a year of service and more holiday after five years
Paid volunteer day
Refer a friend scheme
Regular social events, including an annual pool party
Employee assistance programme 24/7 advice and support
Reward and recognition initiatives

What you can bring to the role:
Previous supervisory or management experience with a proven track record of delivering outstanding food, guest experiences, and people management
Our customers and guests expect the best, so high standards are essential
An organised and detailed manner is necessary, as impeccable record keeping is needed to maintain records for our safety and audit standards
Our operation can be a high-pressure environment, but youll be the steady presence that our team look to, so a calm demeanour and a genuine passion for providing guests with an exceptional experience every time is essential

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview. xwzovoh

All candidates must be eligible to live and work in the UK to be considered for this role.

Apply today and join us as a Floor Manager

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