Customer Equipment Coordinator

Key Responsibilities: * Ensure all work is carried out safely and efficiently, whether on site or at a depot, in full compliance with the Company’s Health & Safety Directives, Method Statements, and procedures. * Respond promptly and professionally to all customer enquiries, delivering outstanding customer service at all times. * Identify customer needs and ensure the correct equipment is available, quoted, and delivered on time. * Maintain accurate records, follow up on enquiries, and convert opportunities into confirmed sales. * Develop strong product knowledge and offer innovative, practical solutions to customers. * Work closely with logistics and procurement teams to ensure smooth, efficient transactions. * Adhere to all Company Policies and Procedures and consistently uphold the Nixon Hire Values. * Follow Health, Safety, Environmental, and Quality (HSEQ) processes to maintain compliance at all times. * Carry out any other duties as reasonably requested by your Line Manager. Person Specification: * Self‑motivated, resilient, and energetic. * Quick‑thinking, adaptable, and able to manage changing priorities. * A confident communicator with strong customer service and negotiation skills. * Comfortable working in a target‑driven sales environment. * Enjoy variety. * Thrive under pressure. * Take pride in helping customers find the right solution. * Experience in a similar role is desirable, but not essential