Quality Assurance Manager

Quality Manager - Food Manufacturing Location: Near Shepton Mallet, Somerset Company: Successful Food Manufacturer Reports to: Technical Manager Direct Reports: 4 Quality Assurance Officers Hours: Monday to Friday, 8:00am - 4:00pm Salary: £45,000 - £50,000 per annum plus excellent benefits The Role We are recruiting a Quality Manager to join a successful global food manufacturing business based near Shepton Mallet, Somerset. Reporting into the Technical Manager, you will lead a team of four QA Officers and take responsibility for maintaining and continuously improving food quality and food safety standards across the site. This is a hands-on, factory-focused role requiring strong food quality expertise, excellent people management, and a passion for developing and coaching teams. Key Responsibilities ·Lead, manage, and develop a team of four QA Officers ·Maintain and improve the site Food Safety and Quality Management Systems ·Ensure compliance with BRCGS, HACCP, GMP, customer, and legal requirements ·Oversee all quality activities from raw material intake through to finished product release ·Drive investigations, root cause analysis, and corrective/preventive actions ·Lead internal audits and support customer and third-party audits ·Work closely with production teams to resolve quality issues and improve processes ·Manage customer complaints and ensure timely, effective resolution ·Monitor and report quality KPIs, identifying trends and improvement opportunities ·Champion a strong food safety and quality culture across the factory About You ·Proven experience in a Quality or Technical role within food manufacturing ·Strong knowledge of food safety and quality systems (BRCGS, HACCP, GMP) ·Excellent people management and people development skills ·Confident working in a factory-based, fast-paced manufacturing environment ·Strong problem-solving, communication, and organisational skills What's on Offer ·Salary of £45,000 - £50,000 depending on experience ·Excellent benefits package ·Monday to Friday working hours (8:00am - 4:00pm) ·Opportunity to work for a stable, successful global food manufacturer Key leadership role with real influence on quality and people development