Business Operations Manager

Your new company This is an opportunity to join a well-established and growing construction consultancy based in Oldham. With a strong technical reputation and a healthy pipeline of work, the business continues to win projects through competitive tendering and framework agreements and is now looking for an experienced Business Operations Manager to take ownership of tenders, ISO accreditations, and management systems. Your new role This is a pivotal, hands-on role for an experienced professional who enjoys operating across multiple functions and helping a business run efficiently while driving it forward.Your responsibilities will include: ISO & Accreditation Management Day‑to‑day management of ISO 9001 and ISO 14001 accreditations, including preparation for and coordination of annual external audits. Oversight of CHAS Elite, Safe Contractor, Carbon Neutral status and Supply Chain Sustainability School requirements. HR & Policy Administration Management of HR systems via the Citation platform, including annual leave, sickness, policies and procedures. Preparation and updating of company policies and contracts of employment, working closely with the administration team and handling confidential matters appropriately. Framework & Project Coordination Day‑to‑day management and coordination of live and new framework appointments across multiple lots and clients. Acting as a client‑facing representative at framework or project meetings when required. Tender & Bid Coordination Identification, coordination and submission of public sector tender opportunities via online procurement portals. Managing tender clarifications, liaising with bid writers and internal teams, and supporting bid quality and compliance. Out‑of‑hours work will occasionally be required to meet deadlines, with time compensated through additional leave. Insurance & Fleet Management Coordination of professional indemnity, public liability, employers' liability and fleet insurance, including annual renewals and securing best value. Management of pool vehicles, servicing and repairs. Marketing, Social Media & Communications Maintaining and contributing to the company website and social media presence, preparing high‑quality case studies, brochures and discipline‑specific marketing material. This role requires a proactive, organised individual who is comfortable switching between strategic and hands‑on tasks and supporting the wider business as required. What you'll need to succeed Proven experience in a multifunctional operations, compliance, practice management or bid coordination role Strong working knowledge of ISO 9001 and ISO 14001, audits and accreditation management Experience of public sector tendering and framework procurement Confidence managing HR processes, policies and confidential information Excellent written communication skills with a strong focus on document quality and accuracy Ability to work independently, manage competing priorities and meet deadlines Confident, professional and credible when acting in a client‑facing capacity Experience within construction, consultancy or the built environment is highly desirable Willingness to occasionally work outside normal hours to support tender deadlines What you'll get in return £40,000 salary plus benefits package The opportunity to play a pivotal role in a growing consultancy with a strong pipeline of work. A varied and engaging role that combines compliance, bids, and marketing support. Genuine scope to shape processes and make a visible impact on the business. A supportive working environment with experienced professionals.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)