Maintenance Coordinator

Our client is a property maintenance and commercial refurbishment specialist, operating across London and the South East. They deliver reactive maintenance, planned maintenance programmes, and refurbishment services to residential and commercial property portfolios, built on a reputation for accountability and long-term relationships with property managers, developers, and landlords.

As maintenance coordinator, you'll be the central point of contact for incoming work orders, managing everything from initial logging through to completion. You'll liaise directly with property managers and engineers to keep jobs moving, troubleshoot issues before dispatching engineers, and make sure every job is completed to the right standard and within agreed timescales. It's a newly created role as the business continues to grow.

• Receiving, qualifying, and logging incoming maintenance requests, both reactive and planned
• Troubleshooting issues with property managers to diagnose problems before dispatching engineers
• Scheduling and assigning jobs to in-house engineers or external contractors based on priority, location, and skill set
• Monitoring active jobs across trades to keep them on track and within agreed timescales
• Keeping accurate records of job notes, materials used, and completion times
• Processing contractor ...