Service Administrator

We are seeing an administrator for our growing service team based in Farham. This position supports the Service Planning team with a variety of administrative and customer-focused tasks, helping ensure smooth day-to-day service operations and excellent customer experience. Key responsibilities include: * Managing shared service inboxes and incoming calls * Allocating and escalating customer queries where required * Raising jobs and sales orders under planner guidance * Supporting documentation requests (RAMS, reports, CRM updates) * Providing cover and support for planners during busy periods or absence Ideal background: * Experience in service administration or customer service * Ideally have worked within an engineering or manufacturing business * Strong organisation and communication skills * Good IT literacy and ability to work accurately under pressure In return you can expect a salary of £28,000 pa plus up to a £1800 per annum bonus paid monthly depending on company performance. Working Monday – Friday 8:30am – 5:00pm and an early finish on a Friday of 2pm plus a great range of benefits including 34 days holidays which also rise in service and many more perks