Assistant General Manager

Assistant General Manager

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Bola 8 Latin Nightclub, Bar & Pool Lounge | Elephant & Castle, South London
Salary: £31,000£34,500 per year (depending on experience)
Contract: Initial 3-month temporary period with the intention to become permanent, subject to performance and business fit
Hours: Full-time | Evenings, weekends, and late nights required
Bola 8 is a vibrant Latin nightclub, cocktail bar, and American pool lounge in the heart of Elephant & Castle, South London. We are looking for an experienced, hands-on Assistant General Manager to support the leadership, performance, and day-to-day operation of our fast-paced late-night venue.
This is a leadership role for someone with strong operational management experience in hospitality ideally within bars, nightclubs, restaurants, live events, entertainment venues, or other high-pressure customer-facing environments.
You will work closely with the General Manager and play a key role in driving standards across operations, customer experience, team performance, sales, events, and overall business growth. The successful candidate must be confident managing busy shifts, leading teams, handling operational challenges, and maintaining high standards during late-night trading.
The Role
As Assistant General Manager, you will be expected to lead from the front and take ownership of:
Managing shifts as Duty Manager and overseeing venue operations

Leading, motivating, and managing teams during high-pressure service periods

Supporting bar, nightclub, pool lounge, and event operations

Delivering excellent customer experience and handling complaints professionally

Working closely with security teams to maintain safe and effective late-night operations

Supporting recruitment, staff training, coaching, and performance management

Managing stock control, cash handling, waste procedures, and operational controls

Driving sales performance, upselling, and supporting business growth initiatives

Supporting events, DJs, promoters, and entertainment operations

Ensuring compliance with licensing regulations, health & safety, and company procedures

Monitoring operational standards and implementing improvements where needed

Preparing reports and supporting the General Manager with business performance and decision-making

We Are Looking For Someone Who Has:
Minimum 2 years management experience within hospitality or late-night venues

Proven experience in bars, nightclubs, restaurants, entertainment venues, or high-volume hospitality operations

Strong leadership skills with experience managing teams under pressure

Confidence dealing with customers, staff issues, and operational challenges

Experience with stock control, cash handling, rota management, and daily operations

Good understanding of licensing laws, health & safety, and venue compliance

Strong customer service standards and commercial awareness

Ability to improve team performance, customer experience, and operational standards

Flexibility xwzovoh to work evenings, weekends, and late nights

Full right to work in the UK

Desirable (Not Essential)
Personal Licence Holder

Spanish language skills

Experience within Latin nightlife or entertainment venues

Experience supporting events, promoters, or live entertainment operations

What We Offer
Competitive salary

Pension scheme

Staff discount

Career development and progression opportunities

Hands-on leadership exposure across nightclub, bar, events, and pool lounge operations

Opportunity to grow with an independent London nightlife brand

Staff incentives and event access where applicable

This is an exciting opportunity for an ambitious hospitality professional looking to take the next step within nightlife management and play a meaningful role in the growth of an independent London venue.
If you have the leadership skills, operational experience, and resilience to thrive in a busy late-night environment, we would like to hear from you.