Sales Administrator

Sales Administrator - Luton Think Specialist Recruitment are delighted to be working with a well-established valued client who we have previously supported with their recruitment a number of years ago. Our client is looking for an experienced and well-organised individual to join their company as a Sales Administrator. You will be responsible for the complete order process from receipt through to despatch and the resulting sales administration for our client Amazon account. The ideal candidate needs to have experience using Amazon Seller or Vendor Central, our client is happy to provide training but we'd need you to have had exposure to these systems. You will be a confident and enthusiastic individual, willing to go the extra mile and keen to grow with the company in time. This is an office-based role in Luton with working hours of 8:30am to 4:30pm. Please note you will be able to work from home 2 days per week upon passing training/probation. Our client will be paying a salary upto £30k based on the successful candidates level of experience. Duties Include: Manage the order process from order receipt through to despatch, ensuring accuracy and timely fulfilment Process purchase orders via Amazon Vendor Central, including order confirmations, stock checks, and invoicing. Monitor stock levels across Amazon Seller Central, proactively raising replenishment orders to maintain availability. Work to ensure fulfilment of the maximum % of all POs received Investigate and challenge chargebacks from Amazon, ensuring all disputes are resolved efficiently Manage Company's eCommerce orders, ensuring accurate fulfilment, timely dispatch, customer support, and effective stock control. Work closely with Amazon Account Manager to optimize product listings & drive sales growth. Support the Office Manager in planning stock levels for Amazon multipacks, ensuring adequate availability to meet customer demand. Liaise with external Amazon agency to resolve product listing, category, and third-party seller issues. Arrange transport services online, coordinate logistics to ensure timely order fulfilment Ensure product listings on Amazon are accurate, including images and descriptions. Verify transport invoice costs before passing for payment. Assist the Office Manager and other team members with other office duties as required Opportunity to attend trade shows in support of the UK Commercial Team. As it is a small, friendly company, all staff need to be willing to fill in for other staff members in the event of sickness or holidays Candidate requirements: Proven experience in sales administration Experience with Amazon Vendor or Seller Central preferred Interest and aptitude to develop into a broader ecommerce specialist in the future Self-motivated with the ability to work autonomously and take initiative Able to manage their own workload and prioritise appropriately Meticulous attention to detail and accuracy. Good organisational and multitasking skills Eagerness to learn and develop skills Excellent Communication skills, both verbal and written Fluent in written and spoken English Reasonable standard of numeracy. Team player who works well with others; both in their team and the wider company. Experience of MS office programs particularly Excel, Word and Outlook Sage experience preferred but not essential Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support