Assistant Accommodation Manager

Assistant Accommodation Manager Central Portsmouth Temp IMMEDIATE START Overview We are seeking a highly organised and proactive Assistant Accommodation Manager to support the smooth operation of a student accommodation site located in Portsmouth. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work effectively both independently and as part of a team. This role plays a key part in ensuring a safe, comfortable, and positive living environment for students through efficient day-to-day operational support. Key Responsibilities * Provide a welcoming, professional front-of-house reception service * Respond promptly and professionally to enquiries from prospective students, parents, and university partners * Support the coordination of property viewings, open days, and resident engagement activities * Welcome and assist visitors, contractors, and external stakeholders on site * Assist with tenancy administration, including deposit processing and contract preparation * Support student allocation processes and the preparation of tenancy agreements * Monitor rent accounts and assist with arrears management where required * Maintain accurate records, databases, and general office communications * Liaise with the Facilities team to ensure maintenance issues are resolved efficiently * Support student move-in and move-out processes * Assist the Accommodation Manager in maintaining Health & Safety compliance across the site About You * Experience in property management, residential lettings, or student accommodation * Strong communication and interpersonal skills with a customer-focused approach * Highly organised with the ability to manage multiple priorities effectively * Proactive, self-motivated, and able to adapt in a fast-paced environment * Confident IT user with experience in Microsoft Office and CRM or database systems * Flexible to work occasional weekends during peak periods such as open days and student arrivals APPLY NOW OR CALL LYNSEY AT KEY RECRUITMENT FOR MORE INFORMATION