IAM Service Lead

IAM Service Lead | Up to £100,000 + 5% Bonus

I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment.

The key priority for this role is strong operational IAM service leadership and ownership within a live BAU environment. The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation.

?? UK-wide - based from nearest base location
?? Up to £100K + 5% bonus
?? BPSS clearance required
???? Must be UK-based

You'll take ownership of IAM service delivery within a live operational environment, ensuring services run effectively while leading service performance, governance, stakeholder management and continuous improvement.

Key responsibilities include:

• Day-to-day operational ownership and leadership of IAM services within a BAU environment

• Managing operational service delivery, performance and service-related issues

• KPI/SLA management, reporting and service improvement

• IAM Service Design and Target ...