Operations Manager Fire & Security

Operations Manager - Fire & Security Hatfield, Hertfordshire  Up to £70,000 + Bonus + Car/Allowance + Benefits A leading fire and security specialist in Hertfordshire is seeking an experienced Operations Manager to oversee service and project delivery across a growing technical team. This senior leadership role suits someone who has managed managers, understands the demands of life safety systems, and can drive operational performance across multiple functions. The Role - Operations Manager - Fire & Security You will take full ownership of day-to-day operations, ensuring service and installation teams deliver high-quality work safely, efficiently, and in line with industry standards. Working closely with senior leadership, you will shape processes, develop people, and support the company's continued growth. Key Responsibilities - Operations Manager - Fire & Security -     Lead and develop service and project managers across fire and/or security disciplines. -     Oversee operational performance, resource planning, and workflow management. -     Ensure compliance with relevant standards and best practice across all works. -     Drive continuous improvement across processes, systems, and team capability. -     Maintain strong client relationships and act as a senior point of escalation. -     Support recruitment, onboarding, and development of operational staff. -     Report on KPIs, performance, and operational strategy to the senior team. Requirements - Operations Manager - Fire & Security -     Background in Fire or Security service or project operations. -     Experience managing managers, not just engineers. -     Strong leadership, communication, and organisational skills. -     Ability to drive performance and implement operational improvements. -     Commutable to the Hatfield area. Benefits - Operations Manager - Fire & Security -     Salary up to £70,000 -     Annual bonus -     Company car or allowance -     Long-term progression opportunities -     Full permanent benefits package Please contact Steven Eley at Fire & Security Careers if you have the right skills and experience