Internal Sales Executive

Internal Sales Executive £30,000 - £35,000 Reports to - Sales Manager Job Purpose This role is ideal for a driven, ambitious individual with a positive attitude and strong work ethic, looking to use their knowledge and experience to progress their career within a thriving telecoms business. The Internal Sales Executive will manage a defined set of customer accounts, generate quotations and orders, oversee order delivery, and work closely with the external sales team to develop customer relationships and drive sales growth. Key Responsibilities * Build, develop, and maintain strong relationships with assigned customer accounts. * Prepare and issue customer quotations; process orders and manage daily customer enquiries. * Identify cross-selling and up-selling opportunities within existing accounts. * Communicate with customers professionally via email and telephone. * Proactively develop sales within the contractor and FTTH markets, creating opportunities and appointments for external account managers. * Manage open orders and customer expectations to ensure timely deliveries. * Maintain accurate weekly reports and complete cost and sell worksheets. * Collaborate closely with the external sales team to coordinate account development activities. * Re-engage inactive accounts through marketing campaigns and targeted sales initiatives. * Keep the CRM system up to date with all relevant customer and sales activity. * Carry out any other reasonable duties as requested by management. Personal Skills & Attributes * Strong organisational skills and excellent verbal and written communication. * Excellent relationship-building skills with a customer-focused approach. * Be a self-motivated team player with a collaborative, positive attitude. * Willingness to learn and develop a deep understanding of the company’s product portfolio. * Highly motivated with strong attention to detail and a customer-first mindset. * Ability to stay calm and focused under pressure while managing multiple priorities. * Positive, proactive, and team-oriented, with a desire to contribute to a growing business. Essential Skills & Experience * Proven experience driving sales proactivity and delivering exceptional customer service. * Strong commercial awareness and sound understanding of sales processes. * Demonstrated ability to achieve goals and meet or exceed sales targets. * Proven sales and commercial knowledge within a B2B or telecoms environment (preferred). * Excellent IT skills, including proficiency in Microsoft Office (Word and advanced Excel). Eligibility Criteria * Must have valid and eligible UK residency status. * Hybrid role If this role is of interest to you please contact Fraser