Telesales Manager

About the opportunity: We are the internal recruitment partner for our client, an independent, family-owned company with an established presence across the UK.   We are presenting an exciting opportunity for a highly driven and customer focused Telesales Manager to lead and inspire the telesales teams, this role will be based in our Head Office at Peterborough, with some travel to other depots The successful Telesales Managerwill instil a high-performing sales culture, driving the team to identify and capitalise on upselling and cross-selling opportunities while diligently achieving set KPIs and targets. You will encompass comprehensive management tasks, including call allocation, leave authorisation, monitoring absences, and coordinating staff rotas. You will also set and monitor your teams KPI's, ensuring hands-on participation in daily sales activities. Problem-solving will be a key part of your role—quickly troubleshooting daily challenges and expertly handling escalations will be crucial for your success. If you can build a motivated, high-performing team and thrive in a sales-driven environment, we would love to hear from you! Requirements Proven managerial experience within a fast-paced sales role Ability to work in collaboration with other departments to maximise customer service and increase sales Excellent written and verbal communication skills Excellent time management and ability to prioritise workload Flexibility to travel to Nottingham, Basildon and Norwich, depots as needed Hold a full UK Driving licenceBenefits A basic salary of up to £40,000 plus a team performance related bonus Hours of work: 8:30am - 5:30pm across Monday-Friday (flexibility required) 28 days annual leave including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day) Long Service Award days Employee Assistance Programme Cycle to Work Scheme Life Assurance Scheme Pension Scheme Staff Discounts Company Sick Pay Learning and development opportunitiesInterested? Then APPLY now for immediate consideration