Sales Administrator

Sales Administrator 📍 Kettering 💰 £28,000 - £32,000 DOE 🕘 Monday-Friday | 9:00am-5:00pm Are you organised, friendly, and confident supporting customers in a fast-paced environment? We're recruiting for a Sales Administrator to join an exciting and growing product-based business in Kettering. This is a fantastic opportunity to become part of a supportive office team within a company that supplies well-known retailers, with products enjoyed by customers across the UK and internationally. If you enjoy delivering excellent customer service, keeping things running smoothly behind the scenes, and working in a positive team environment - this could be the role for you. The Role You'll play a key role supporting the sales team and customers day to day, ensuring orders are processed accurately, enquiries are handled professionally, and information is kept up to date across systems and customer portals. This is a varied position where organisation, attention to detail, and confidence communicating with people really matter. What You'll Be Doing Handling inbound customer enquiries via phone and email (B2B & B2C) Processing customer orders accurately and efficiently Supporting Sales Representatives and Agents with administration Managing shared inboxes and maintaining accurate records Resolving customer queries professionally and promptly Updating customer portals with stock availability and product information Supporting the wider team when needed What We're Looking For We're keen to speak with candidates who are: ✔ Friendly, personable and confident communicating with customers ✔ Highly organised with strong attention to detail ✔ Professional and reliable in a busy team environment ✔ Comfortable managing multiple priorities ✔ Passionate about delivering excellent customer service ✔ Confident using Microsoft Excel as part of their daily role (essential) ✔ Experienced in a sales support, customer service or administration position Why This Role Stands Out ✨ Join an exciting and growing consumer product business ✨ Work with major UK retailers including ✨ Be part of a supportive and collaborative office team ✨ Varied role with real responsibility and ownership ✨ Modern Kettering-based offices ✨ Stable Monday-Friday working hours ✨ Opportunity to develop within a successful brand