Customer Service Advisor

Customer Service Advisor Location: Yate Pay Rate: £12.71 per hour Hours: Monday – Friday, 08:30 – 17:30 Duration: Ongoing We are currently recruiting for a Customer Service Advisor to join a friendly and supportive team based in Yate. This is a great opportunity for someone with strong communication skills who enjoys delivering excellent customer service in a fast-paced environment. Key Responsibilities: Handle incoming customer enquiries via phone, email, and online channels Provide accurate information and resolve customer queries in a timely manner Process customer orders, requests, and system updates Maintain high levels of customer satisfaction and service standards Escalate complex issues to the appropriate department when required Keep accurate and up-to-date records of customer interactions Requirements: Previous experience in a customer service role is desirable, but not essential Excellent communication and interpersonal skills Strong organisational skills with good attention to detail Ability to manage workload effectively Confident using computer systems, including Microsoft Office Full-time, ongoing position with an immediate start available. Click apply for immediate consideration