Property Manager

Step into a hands-on role as a Property Manager within a growing property management business based in Ilford, London. This is a full-time, office-based position offering a supportive team environment, professional development, and excellent opportunities for career progression. This role is ideal for an experienced property management professional who thrives on managing a large portfolio, leading maintenance coordination, and delivering high-quality service to tenants, contractors, and clients.   Key Responsibilities: Manage and oversee a portfolio of 400+ residential properties, ensuring operational excellence and tenant satisfaction Handle complex maintenance issues, allocate and coordinate contractors, and monitor timely completion of works Liaise professionally with tenants, leaseholders, contractors, solicitors, and external agencies such as Citizens Advice or Shelter Manage tenancy agreements, renewals, and compliance with housing legislation and company policies Investigate and resolve tenant complaints, including anti-social behaviour and disputes Maintain accurate records of all property and tenant activity on the CRM system Prepare reports, manage budgets, and raise invoices via Xero as required Ensure health, safety, and compliance standards are met across the portfolio   We are seeking a Property Manager who: Has a minimum of 4 years’ experience in property management (ESSENTIAL) Has experience managing a high-volume portfolio with diverse property types Can troubleshoot maintenance issues confidently and advise tenants professionally Demonstrates strong leadership, organisational, and multitasking skills Communicates clearly, calmly, and professionally with tenants, colleagues, and stakeholders Has experience within housing, utilities, or local authority environments (desirable) Is based within a commutable distance of Ilford (within 45 minutes)   What’s on offer: Permanent, full-time contract (Monday to Friday, office-based) 20 days’ annual leave + UK bank holidays, with enhanced leave for long service 4% employer pension contribution (after probation) Access to Vitality Private Healthcare and Employee Assistance Programme (EAP) A supportive and professional working environment with opportunities for career growth   If this Property Manager role sounds like your next step, apply now or email (url removed)