Service Advisor

Service Advisor – Oxford Salary: £26,000 – £30,000 Basic + Bonus (OTE £30,000 – £38,000) Location: Oxford Hours: Monday–Friday (No weekends) Role Overview We are recruiting for an experienced Service Advisor to join a busy and professional dealership in Oxford. This role offers a great work-life balance with a Monday–Friday schedule, alongside a realistic bonus structure. Key Responsibilities * Booking vehicles in for servicing, repairs, and MOTs * Acting as the main point of contact for customers * Liaising with the workshop to monitor progress * Providing updates, gaining authorisation for additional work, and upselling where appropriate * Managing job cards, invoicing, and payments * Delivering a high level of customer service at all times Requirements * Previous Service Advisor experience (essential) * Strong customer service and communication skills * Confident upselling and working towards targets * Organised and able to handle a busy workload * Full UK driving licence