Voice Solutions Architect for Enterprise Telephony & AI

Screened

Greater London

Posted 1 week ago

About the role

Decagon is seeking a Solutions Architect - Voice to define how enterprises deploy our AI voice agents into live contact center environments. You will bridge pre-sales engineering, telephony architecture, and enterprise strategy, guiding customers through SIP trunking, call routing, media handling, and real-time transcription to ensure seamless integration with existing systems.

As an early hire, you will establish best practices for voice deployment, partner with Sales, Product, and Engineering,

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About this listing

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