Senior ServiceNow Architect: AI-Driven ITSM & Automation
About the role
LTM is seeking a highly experienced ServiceNow architect to lead the design, implementation, and optimization of ITSM and Employee Experience solutions. The role requires deep expertise in ServiceNow ITSM Pro, Now Assist, Agentic AI, Virtual Agent, Platform Analytics, UI Builder, and enterprise integrations.
You will collaborate with business stakeholders, architects, and delivery teams to design scalable digital workflows, AI-driven automation, and user-centric service experiences across
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