Customer Service Administrator

We’re currently recruiting for a proactive and experienced Customer Service Administrator to join a thriving and growing business in the Burton-on-Trent area. This is an excellent opportunity for someone who enjoys a varied role and is looking to develop within a supportive team environment. Key Responsibilities: * Managing and maintaining strong client relationships * Acting as a key point of contact for customer queries, ensuring swift and effective resolution * Handling customer communication via phone and email * Updating and maintaining weekly reports and spreadsheets * Accurate data entry and general administrative support * Liaising with internal departments to ensure smooth operations * Supporting the service team with day-to-day tasks About You: * Previous experience in a customer service or administrative role * Strong communication skills, both written and verbal * Excellent organisational and IT skills (including spreadsheets) * Ability to work independently and manage deadlines effectively * A proactive and enthusiastic approach If you’re an experienced Customer Service professional looking for your next challenge, we’d love to hear from you — apply today! However, if you do not hear back from us within 48hrs, kindly assume that you have been unsuccessful. (agy)