IT Technician

IT Technician - Secondary School Location: Brentwood, Essex About the Role We are looking for a proactive and reliable IT Technician to support the day-to-day running of ICT systems in a busy secondary school in Brentwood. You will play a key role in ensuring that staff and students have access to reliable, secure, and effective technology to support teaching and learning. Key Responsibilities Provide first-line technical support to staff and students Maintain and troubleshoot desktops, laptops, printers, and classroom AV equipment Support the school network, including Wi-Fi and internet connectivity Install and update software such as Microsoft Office and educational platforms like Google Classroom Manage user accounts, passwords, and access permissions Assist with the setup of IT equipment for lessons, events, and examinations Monitor and maintain system security, backups, and safeguarding filters Liaise with external IT support providers where necessary The Ideal Candidate Will Have Experience in an IT support or technician role (education setting desirable) Good knowledge of Windows operating systems and basic networking Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills Ability to prioritise tasks and work under pressure What We Offer A supportive and friendly school environment Opportunities for training and career development Pension scheme and staff wellbeing support The chance to contribute to a positive learning environment for young people