Field Service Operative

Our client are a market leader in shopping centre leisure, delivering over 30 years of expertise in experiential entertainment, gift card management, and wellness solutions throughout Ireland and the UK. We're looking for a Field Service Operator to join their growing team. If you’re hands-on, take pride in your work, and want to be part of a team that is continuously improving, this is the position for you. Although this role is mobile around the Midlands - due to the nature of the role, the successful candidate must demonstrate flexibility and willingness to travel and provide operational cover across multiple locations throughout mainland UK ( including at short notice to support business needs, staff absences, and peak periods). You will take full ownership of a dedicated service, maintaining and improving the performance of our client's machines on-site. Role information: Salary - £27,000 per annum Hours of work: 40 hours (7am-3pm Mon-Fri) No call-outs/out of hours work is required Responsibilities include: · Servicing, maintaining and repairing vending equipment to a high standard · Diagnosing faults quickly and fixing them right first time · Cleaning and presenting machines to reflect our client's brand standards · Collecting cash and ensuring accuracy and accountability · Monitoring machine performance and making adjustments to maximise revenue · Rotating stock to optimise sales and reduce waste · Supporting installation of new machines · Using our client's mobile system to log work in real time (no delays, no gaps) · Maintaining your van, tools and stock to a professional standard · Flagging issues early and taking ownership to resolve them What Good Looks Like: · You don’t walk past problems · You fix what bugs you · You take pride in your route as if it’s your own business · You communicate clearly and escalate early · You are reliable, consistent and trusted What You’ll Need · Strong electrical, mechanical or electronic experience · A full clean driving licence · Ability to work independently and manage your own time · Confidence to make decisions on-site · A practical, problem-solving mindset · Comfortable using smartphones and apps for job tracking · Flexibility to work outside standard hours when required What You’ll Get · Fully expensed company van and fuel · Company smartphone & tablet · Health Cash Plan and wellbeing support · Monthly Lunch · Ongoing Lean training and development · A team that backs each other and pushes for better · A role where your work genuinely makes an impact Important This role requires a DBS check. You must be eligible and willing to obtain this before starting. This role suits someone who wants more than “just a job”. If you take ownership, enjoy solving problems, and want to be part of a business that is growing and improving every day, please apply with a copy of your CV