Project Manager

Our prestigious client based in modern spacious offices in Poole is looking for a Maintenance Project Manager to join the busy office-based team. We’re looking for an experienced Project Manager to join our office-based Cruise division, supporting our Cruise ship maintenance team. What you will be doing as the Project Manager: This role is responsible for ensuring that the CBN product presents and continually performs well on all client vessels. Duties of the Project Manager: * Line management of engineering team, ensuring they have the skills, capability, equipment and qualifications to perform their duties. * Manage all travel and accommodation requirements for the engineering team, ensuring sufficient time allocated for breaks and time in lieu (accurately recorded). * Ensure the service and maintenance programme is scheduled is planned effectively in agreement with the client. * Develop and implement a maintenance reporting structure ensuring full visibility and transparency on issues to be resolved. * Create and maintain mechanisms for effective follow-ups to ensure timely delivery and accountability. * Visit completed installations to handover to maintenance team, introducing the team and ensuring client contacts are satisfied with final installation before handover. * Manage CBN email inbox and be responsible for communication with assigned vessels. * Record any issues on the issues log, using the RAG process and take ownership of issues through to resolution. * Build and communicate project plans with key milestones for each onboarding, ensuring stakeholder alignment. * Provide weekly progress updates internally and externally, flagging risks and proposing solutions. * Prepare monthly customer reports, including engineer visit summaries, usage analysis, and cost breakdowns. * Update and maintain the budget tracker following each service visit. * Analyse KPI data and feedback to identify opportunities for service improvement (ie. maintenance cost per passenger, customer NPS.) What’s in it for you as a Project Manager: * Monthly profit share bonus scheme * Free onsite parking * Perks at Work scheme * Tuck shop snacks and free lunch every Friday * Cycle to Work scheme * Subsidised workplace massage * Eye care reimbursement * Employee assistance programme (EAP) * Company social and corporate events You must have previous experience working within a busy team. * Maintenance Project Manager * Salary: £50-55k * Contract type: Permanent * Hours: 40 hours per week * Location: Office based. Must be available for occasional out of hours working. Occasional travel to partners, our warehouses and customer vessels Poole, Project manager, Project management, maintenance, scheduling