About the role
Reference: 100059MITIE is seeking an experienced, Senior Project Manager to be embedded within a key account operating in a high-security environment. The role leads the account's project management function, taking ownership of the full project lifecycle – from inception and feasibility through to delivery, handover and completion.Reporting to the Account Manager, the Senior Project Manager acts as a senior point of liaison for the client, drives robust monthly reporting and governance, and provides leadership, line management and mentoring to a growing team of project professionals. Success in the role depends on strong delivery discipline, commercial awareness and the discretion and compliance required to operate within a secure setting.Key ResponsibilitiesProject DeliveryLead the delivery of multiple concurrent projects from inception to completion, on time, within budget and to the required quality and safety standards.Own project scoping, planning, scheduling, resourcing, risk management and change control across the account portfolio.Manage project budgets, forecasts and commercial performance, ensuring value for money and accurate cost control.Maintain comprehensive project documentation and ensure work is delivered in line with MITIE and client governance standards.Account Project Management FunctionLead and continuously improve the project management function across the account, embedding consistent processes, tools and best practice.Provide assurance on project controls, methodology and delivery standards for all projects within the account.Identify opportunities for additional project works and support the account's growth and pipeline.Client Liaison & Stakeholder EngagementAct as a senior point of contact for the client on all project matters, building trusted, long-term relationships.Engage and influence a broad range of stakeholders across the client, MITIE and the supply chain.Communicate project progress, risks and decisions clearly and proactively to all levels, including senior leadership.Reporting & GovernanceProduce and present accurate monthly project reporting covering progress, financials, risk, safety and KPIs.Ensure full compliance with contractual obligations, MITIE policies and client-specific security and governance requirements.Leadership, Line Management & MentoringProvide day-to-day line management for project managers and project support staff, including objective-setting, performance reviews and development.Coach and mentor team members to raise capability, consistency and professional standards across the function.Foster a positive, inclusive and high-performing team culture aligned to MITIE's values.Health, Safety & ComplianceChampion a zero-harm culture, ensuring all projects are delivered safely and in line with CDM and relevant HSE requirements.Ensure safe systems of work, method statements and risk assessments are in place and adhered to.Uphold the security protocols, behaviours and confidentiality demanded by a high-security working environment.EssentialDesirable• Active Developed Vetting (DV) clearance, or eligibility and willingness to undergo DV.• Demonstrable senior project management experience delivering projects from inception to completion.• Proven track record managing multiple concurrent projects within an account or programme.• Strong senior client liaison and stakeholder engagement skills.• Line management experience, including developing and mentoring project teams.• Confident in monthly reporting, budget control and project governance.• Sound commercial, risk and change-management awareness.• APM qualification (e.g. APM PMQ, PPQ or Chartered Project Professional – ChPP).• NEBOSH certificate (General or Construction).• Recognised PM methodology (e.g. PRINCE2, MSP) or equivalent.• Experience within facilities management or the built environment.• Knowledge of CDM regulations and safe systems of work.• Familiarity with secure-site working practices and compliance regimes.Ref:100059 Location:London Employment:Full time Role Classification:3
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