SC Cleared User Researcher x 2

SC Cleared User Researcher x 2

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£500 p/d Outside IR35
Initial 3 month contract with a 6 month extension likely
Largely remote with some expensed travel

Overview
iO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.
Key Responsibilities
Lead and deliver end-to-end user research activities during discovery
Design and execute appropriate research methods (e.g. interviews, contextual enquiries, workshops)
Engage with a wide range of stakeholders, including operational users, policy, and technical teams
Translate complex user needs into clear, actionable insights
Support the definition of user journeys, pain points, and opportunities across departmental boundaries
Present findings in a compelling and accessible way to inform strategic decision-making
Collaborate closely with product, design, and delivery teams in an agile environment
Essential Skills & Experience
Active SC Clearance (UKSV Security Clearance)
Proven experience delivering user research in government or highly secure environments
Strong discovery-phase experience, particularly in complex or cross-organisational services
Ability to work xwzovoh with sensitive data and navigate constrained research environments
Experience influencing senior stakeholders and shaping strategy through insights
Excellent communication, facilitation, and storytelling skills
Desirable
Experience working on data-sharing, interoperability, or cross-departmental services
Familiarity with GDS standards and service design principles
Please don't hesitate to apply if you're an SC Cleared User Researcher as my client wants to interview WC 11th May.