Office Administrator

Your new company Working for a successful accountancy firm based in Newton Abbot that we have a long-standing relationship with. This role is full-time permanent and is paying between £30k - £35k depending on experience. Your new role Carry out new client set-ups using Iris, Xero and AMLCC (training given), preparing and sending out paperwork to clients Carry out Anti Money Laundering ID procedures using software for new and existing clients (training given) Carry out lost client procedures Chasing clients for any outstanding paperwork Updating personal and corporate client lists Carry out client change of details procedures Sending out ad hoc letters and email shots to clients Send out monthly end-of-year and end-of-year reminders to clients Send out monthly CT payment reminders to client Assist with filing of client's company accounts and personal tax returns with HMRC and Companies House Create quarterly MNA Newsletters using Publisher and send out to clients Send out client satisfaction questionnaires and monitor replies Update Company website with new info / conduct relevant annual website checks Check reception literature is up to date Manage client Registered Offices, updating as necessary Set up HMRC Enquiry administration as and when we receive the enquiry Manage confidential waste control Assist clients with any queries, referring them on to team as appropriate Take client payments over the phone using a virtual payment portal (training provided) Assist colleague/provide cover for front of house, first point of contact for visiting clients Assist colleague/provide cover for answering the main switch, and managing any VMs. Assist colleague/provide cover for preparation of refreshments for visiting clients if required Ensure outgoing post is franked and ready for collection Assist colleague with managing the client records storage room, ensuring records are collected by clients. Create clients' Christmas e-cards and send out Arrange Christmas staff party and other social events during the year with the social committee.What you'll need to succeed Previous strong administration/ office manager experience. 5 years plus Admin background Excellent use of Excel/ Microsoft packages Excellent IT Skills Dealing with clients professionally on the telephone Professional letter and email writing Database use Dealing with clients face to face and front of house Personable and sociable. What you'll get in return Pension 4% Free parking on site Christmas office Closure - paid not taken from annual leave Annual leave starts at 20 days plus bank holidays - goes up with tenure. 2 x duvet Fridays per year Flexi time - can finish at 1.30pm on a Friday. Lots more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)