Thai speaking Customer Service Agent

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Mulberry Recruitment
ScreenedRemoteTemporary
Nationwide
£14 - £14.50/hour
Posted 2 days ago
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About the role

Thai speaking Customer Service Agent Location: Work From Home Job Type: Temporary – Ongoing Hours: 02:00am – 11:00am Pay: £14.50 per hour – Weekly Pay We are currently recruiting for a Customer Service Agent to join a fast-paced and dynamic team. As a Customer Service Advisor, you will be the voice of our clients, delivering outstanding customer support through inbound and outbound calls, email management, and administrative support. It is a busy and fast-moving campaign and will sometimes have quiet days… They are looking for someone to adapt to that environment. You will be working in a team and building relationships so respect and kindness to your other colleagues and team leaders is a must! Key Responsibilities * Handle inbound and outbound customer calls professionally. * Respond to high volumes of emails accurately and efficiently. * Maintain accurate data entry and meet quality standards. * Meet daily and weekly performance targets. * Escalate issues in line with company procedures. * Support additional campaigns as required. * Work flexible shifts, including weekends and overnights where needed. Skills & Experience * Previous customer service experience essential. * Strong communication and interpersonal skills. * Good attention to detail and ability to multitask. * Proficient in Microsoft Office 365. * Able to work effectively in a fast-paced team environment. * Professional, reliable, and able to communicate clearly and respectfully

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