Support Work / Office Worker

Leader Support Worker / Officer – Short Breaks (Romford & Sutton) - PART-TIME Hours: 16 Hours a week Location: Sutton (community delivery) / Training will be in our Romford Office Contract: Full-time (part-time considered) | Permanent (subject to probation) Enhanced DBS: - Children / Adults Employer: Raynet Care Raynet Care is recruiting a Leader Support Worker / Officer to help us launch and grow a high-quality, person-centred service for children, young people and/or adults (as applicable) and their families. This is a key role for someone who is confident leading frontline support, coordinating day-to-day delivery, and ensuring every short break is safe, meaningful and outcomes-focused. The role You will be based in Sutton and will: * Lead by example in delivering outstanding short breaks support (home, community and local activities). * Coordinate rotas and day-to-day scheduling to ensure safe staffing and continuity, also support in the community outreach. * Complete and maintain high-quality records (daily notes, incident logs, risk assessments, support plans). * Support onboarding, shadowing and coaching of new staff; provide guidance and “on the spot” leadership. * Work closely with families/carers, commissioners and partner professionals to keep plans responsive. * Promote safeguarding, dignity, respect and positive behaviour support at all times. * Help ensure quality and compliance: audits, spot checks, supervisions (where delegated), and feedback loops. * Contribute to service improvement: identify gaps, propose solutions, and support mobilisation tasks. Who we’re looking for You’re likely to be a great fit if you have: * Experience supporting people with autism, learning disabilities, complex needs and/or behaviours that challenge. * A calm, confident approach and the ability to make good decisions in real time. * Strong communication skills (written and verbal) and confidence using care recording systems. * A genuinely person-centred approach helping individuals feel safe, included and empowered. * A good understanding of safeguarding and safe working practice. * The ability to organise rotas / shifts and coordinate a small team (or readiness to step up into this). * A full UK driving licence and access to a vehicle (essential). Desirable: * Level 3 Diploma in Health & Social Care (or willingness to work towards). * Experience of short breaks/respite, community support, activity planning, or positive behaviour support. * Familiarity with CQC standards and quality monitoring. What we offer * A chance to play a leading role in a new Sutton service and shape how it develops. * Supportive management and clear progression opportunities. * Paid induction and role-specific training (including safeguarding and autism-focused practice). * Regular supervision and ongoing professional development. * Enhanced pay for unsocial hours (where applicable). * Holiday entitlement and pension (as per company policy). * A values-driven organisation focused on quality, dignity and outcomes. Safeguarding & compliance Raynet Care is committed to safeguarding and promoting the welfare of children and adults at risk. This role is subject to enhanced DBS checks, references and right-to-work checks. We welcome applicants from all backgrounds and value diversity. Apply To apply, please send: * Your CV * A short supporting statement explaining why you’re right for this role and your availability * Include the subject line: Leader Support Worker / Officer – Sutton Short Breaks Start date: ASAP (to support mobilisation and onboarding)