About the role
Field Service Engineer – (Field-Based)
Salary: £35,000 – £40,000 per annum DOE
Hours: 37.5 hours per week, Monday to Friday
An established and growing engineering company is seeking a skilled Field Service Engineer to support across the region. This is a field-based role involving travel directly from home to customer sites.
The Role of a Field Service Engineer:
You will be responsible for servicing, repairing, and responding to breakdowns on precision machinery at customer premises. The position is hands-on and customer-facing, requiring both technical expertise and strong problem-solving skills.
Key Responsibilities of a Field Service Engineer:
Carry out routine servicing, maintenance, and repairs on precision machinery at customer sites
Diagnose and resolve mechanical and electrical faults efficiently
Respond to breakdown call-outs and minimise customer downtime
Provide excellent on-site customer support and maintain strong working relationships
Complete service reports and documentation accurately and in a timely manner
Ensure all work is carried out in line with health & safety standards
Manage and maintain company-issued tools, vehicle, and equipment
Candidate Requirements of a Field Service Engineer:
Proven experience in a field service, maintenance, or mechanical engineering role
Strong fault-finding skills across mechanical systems (electrical knowledge advantageous)
Working with industrial machinery
Full UK driving licence
Ability to work independently and manage time effectively
Good communication and customer service skills
Flexibility to travel and occasionally stay overnight when required
Desirable Skills & Experience:
Experience working with cutting machinery such as bandsaws or circular saws
Basic electrical fault-finding and repair knowledge
Relevant engineering qualifications (e.g. NVQ, City & Guilds, or equivalent)
Previous experience in a customer-facing field-based role
Working Conditions & Package:
Field-based role with travel typically within a two-hour radius of home
Travel time included within working hours
Monday to Friday working pattern with flexible start/finish times
Occasional overnight stays (expenses fully covered)
Company van (with personal use), mobile phone, and standard equipment provided
This role would suit a practical, self-motivated engineer who enjoys working independently and delivering high-quality service to customers.
Disclaimer
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