Senior CRM & Email Marketing Manager

We're working with a fast growing technology business to recruit a Senior CRM & Email Marketing Manager to join their digital marketing team. This is a fantastic opportunity to take ownership of CRM communications, lifecycle marketing, and automation across a complex multi brand environment. This role will suit someone who enjoys combining creative campaign execution with technical CRM expertise, and who thrives in a collaborative, fast paced environment. The Role? You'll be responsible for shaping and delivering CRM and email communications across multiple customer touchpoints, helping to drive engagement, improve conversion, and optimise customer journeys. Key responsibilities include: Building and executing high performing email campaigns, newsletters, nurture journeys, and automated communications Creating visually engaging and professional email content aligned to brand standards Developing and optimising CRM automations, segmentation strategies, and customer journeys Managing web forms, CRM integrations, and data capture processes Overseeing email communications calendars across multiple brands and audiences Analysing campaign performance and using insights to improve engagement, conversion, and deliverability Working closely with data, creative, web, and marketing teams to coordinate communications activity Supporting and mentoring a small team while helping shape CRM best practice About You? Proven experience within CRM, email marketing, or marketing automation roles Strong hands on experience building customer journeys, workflows, and automated campaigns Experience with platforms such as ClickDimensions, MS Dynamics, Salesforce, HubSpot, Dotdigital, Klaviyo, or similar Strong understanding of segmentation, personalisation, deliverability, and optimisation Confident creating polished email campaigns with a good eye for design and layout Strong copywriting skills across email and short form campaign content Comfortable working across multiple projects and managing competing priorities Analytical mindset with experience reporting on campaign performance and improving results Experience mentoring or managing team members would be beneficial What's on Offer? Salary up to £55,000 with flexibility for exceptional candidates Fully remote role with occasional meet ups Opportunity to work across multiple brands and large scale customer journeys High ownership role with genuine influence across CRM and customer communications Collaborative and ambitious team environment with strong growth plans Interested? Please apply or get in touch with Dom for a confidential conversation. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed) src="(url removed)